Privacy Policy

CREATIVITYCODER PRIVATE LIMITED (“Creativity Coder”, “Company”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you share when visiting our website, https://creativitycoder.com (the “Website”).

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you browse our Website, contact us through our forms, or interact with our online services.

By using our Website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular activity, we will obtain that consent separately; visiting the Website does not automatically constitute consent to every form of data processing.

We may collect the following categories of information, depending on how you interact with our Website.

2.1 Information You Provide

When you submit a contact or enquiry form, we may collect:

• Full name
• Email address
• Company or organisation name
• The type of service or system you are interested in
• A description of your project, requirement or operational problem

When an enquiry is submitted, your browser (user-agent) information is recorded with it to help us diagnose problems and prevent spam. Our hosting and security systems may also log technical details of the request, such as your IP address.

You may also contact us by email, including through the prepared email that our guided solution discovery tool opens in your email client. In that case we receive your email address and the content of your message.

Please do not submit passwords, payment-card details, government identification numbers, or other sensitive information through general contact forms.

2.2 Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, depending on our hosting, security and analytics configuration. This may include:

• IP address
• Browser type and version
• Device and operating-system information
• Pages visited and interactions with the Website
• Referring website or traffic source
• Visit timestamps and approximate geographic region
• Website performance, diagnostic and security logs

We do not assume that every category listed above is collected in every session. The actual information collected depends on the technologies enabled on our Website.

2.3 Cookies and Similar Technologies

Our Website may use cookies, local storage, pixels or similar technologies to support essential functionality, remember preferences, analyse Website usage, and maintain security.

These technologies may include:

• Essential technologies: Required for security, network management or core Website functionality.
• Analytics technologies: Used to understand traffic, page performance and visitor interactions.
• Preference technologies: Used to remember settings or preferences, where implemented.

Local and session storage are different from cookies. The Website’s own scripts do not write cookies; third-party services and hosting providers may use cookies or similar identifiers depending on how they are configured.

Our own Website code uses your browser’s local and session storage to remember your sound and reduced-motion preferences, whether you have already passed the introduction during the current session, and which call to action led you to the contact form. These items are used to operate the Website and are not used for advertising.

The specific cookies and their purposes depend on the technologies configured on our Website. We will provide appropriate notice and obtain consent where required by applicable law before using non-essential tracking technologies.

You may also manage cookies through your browser settings. Blocking certain cookies may affect Website functionality. Browser controls do not necessarily disable all forms of local storage or server-side analytics.

We may use personal information for the following purposes:

1. 1.Responding to enquiries: To respond to contact forms, discuss requirements and communicate with prospective or existing clients.
2. 2.Business communication: To contact you regarding a request, proposed project, service or business relationship.
3. 3.Website operation: To operate, maintain and improve the Website and its features.
4. 4.Analytics and performance: To understand visitor behaviour, evaluate Website performance and improve content and usability.
5. 5.Security and fraud prevention: To identify suspicious activity, investigate technical issues and protect our systems.
6. 6.Legal compliance: To comply with applicable laws, lawful requests and legitimate legal obligations.
7. 7.Business administration: To maintain relevant records and manage our business relationships.

We will not use personal information for purposes materially different from those described here without providing appropriate notice or obtaining consent where required by applicable law.

We process personal information only for lawful purposes and in accordance with applicable Indian law.

Depending on the processing activity and the law in force at the relevant time, processing may rely on valid consent, a legally recognised legitimate use, contractual or pre-contractual requirements, or another permitted legal basis.

Where consent is required, you may decline to provide it or withdraw it through the applicable mechanism. Withdrawal does not invalidate processing lawfully carried out before withdrawal.

We will not treat submission of a general enquiry form as blanket permission for unrelated marketing, advertising or tracking activities.

We may use analytics services to understand how visitors use our Website and to identify opportunities to improve performance and usability.

Depending on the service configured, analytics providers may process technical identifiers, browsing events, device information and usage statistics.

At present, the Website uses Vercel Web Analytics, provided by Vercel Inc., to measure page views and interactions such as clicks on calls to action, choices made in interactive tools (for example the guided solution discovery), and the outcome of form submissions. These events describe categories of interaction, not the text you type into form fields. If we change or add analytics providers, we will update this Policy.

We do not intentionally use analytics information to identify individual visitors unless such identification is necessary for a disclosed and lawful purpose.

We do not sell personal information collected through our Website as a business practice.

We may disclose information to the following categories of recipients where necessary and lawful:

6.1 Service Providers

Website hosting providers, infrastructure providers, analytics providers, email services, security vendors and other technology partners that support our operations.

6.2 Professional Advisers

Lawyers, accountants, auditors and other professional advisers who need relevant information to provide services to us.

6.3 Legal and Regulatory Authorities

Government authorities, courts, regulators or law-enforcement bodies where disclosure is required or permitted by applicable law.

6.4 Business Transactions

Information may be disclosed as part of a merger, restructuring, acquisition or transfer of business assets, subject to applicable legal requirements and appropriate safeguards.

Where third parties process personal information on our behalf, we will take appropriate steps to ensure that their processing is governed by suitable contractual, security and privacy arrangements.

Our Website may contain links to third-party websites or use third-party technologies.

Those third parties may operate under their own privacy policies and terms. We do not control the privacy practices of independent third-party websites.

Our Website also loads certain images, such as project screenshots, from third-party content-delivery services. When your browser requests those files, the service may receive your IP address and browser information as part of the request.

You should review the applicable privacy policy before providing personal information to a third party.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, maintaining relevant business records, resolving disputes, protecting our systems and complying with legal obligations.

Retention periods may vary according to the type of information and the purpose for which it was collected.

When personal information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal obligations, lawful retention requirements and legitimate recordkeeping needs.

We will establish and maintain retention periods appropriate to our actual data categories and systems.

We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Depending on the nature of the information and the systems involved, safeguards may include access controls, authentication, encryption, secure transmission, monitoring, backups and restricted access to business records.

No website, transmission method or electronic storage system can be guaranteed to be completely secure. We will take appropriate steps to address security incidents in accordance with applicable legal requirements.

We may use service providers or infrastructure located in India or other jurisdictions, depending on our technical configuration.

Where personal information is transferred to or processed in another jurisdiction, we will comply with applicable Indian legal requirements and any applicable restrictions or safeguards.

We will not claim that all data is stored exclusively in India unless our actual infrastructure and service-provider arrangements support that statement.

Subject to applicable law and its commencement provisions, you may have rights relating to your personal information, including:

• Requesting information about the personal data we process about you.
• Requesting correction of inaccurate or incomplete personal information.
• Requesting completion or updating of personal information, where applicable.
• Requesting erasure of personal information where legally available.
• Withdrawing consent where processing relies on consent.
• Raising a privacy grievance or complaint through the contact details below.
• Exercising any other rights available under applicable law.

To exercise a right, contact us using the details in Section 16. We may need to verify your identity before acting on a request.

Some information may need to be retained where required by law or where another lawful basis applies. We will explain any applicable limitation when responding to a request.

Our Website is intended for business and professional audiences and is not designed to solicit personal information directly from children.

We do not knowingly collect children's personal information for advertising or unrelated commercial profiling. Where processing involving children is relevant, we will comply with applicable age-related requirements, consent requirements and other safeguards under Indian law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can assess and address the matter.

If we send marketing communications, we will do so in accordance with applicable law and any required consent or preference mechanisms.

You may request that we stop sending non-essential marketing communications by following the unsubscribe instructions in the message, where available, or by contacting us directly.

Even after you opt out of marketing, we may continue sending necessary service-related or administrative communications concerning an existing enquiry or business relationship.

We may update this Privacy Policy to reflect changes in our Website, data-processing practices, service providers or applicable law.

The revised version will be published on this page with an updated “Last Updated” date. Where legally required, we will provide additional notice or obtain consent before implementing relevant changes.

We encourage you to review this page periodically.

This Privacy Policy is intended to be interpreted in accordance with the laws of India, subject to applicable legal requirements.

The relevant legal framework may include the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable Indian laws and rules, as and when their relevant provisions are in force and applicable to the Company and the processing activity.

Nothing in this Policy excludes or limits a right or obligation that cannot lawfully be excluded or limited.

For privacy-related questions, requests or complaints, please contact:

CREATIVITYCODER PRIVATE LIMITED

Website: https://creativitycoder.com

Contact form: https://creativitycoder.com/contact

Please begin your message with “Privacy Request” so that we can identify and route your request appropriately.

We will review and respond to privacy requests within the time required by applicable law.